Terms and conditions

Cartpanda’s Advertising & Media Policy sets content rules for all promotional materials, focusing on accuracy, transparency, and compliance with FTC guidelines and other applicable regulatory standards. It applies to all Sellers and Affiliates across marketing channels, including endorsements, testimonials, AI-generated media and others.

1. GENERAL RESPONSIBILITIES

All Sellers and Affiliates are responsible for ensuring that their promotional activities comply with this Policy. This includes, but is not limited to, the use of accurate, non-deceptive claims, proper disclosures, and only authorized content.

Cartpanda reserves the right to request and review any promotional materials (including ads, landing pages, emails, testimonials, or affiliate tools) prior to or during their use. When requested, such materials must be submitted and expressly approved before going live. Failure to comply may result in immediate suspension of advertising privileges and retention of funds.

Promotional materials must not be modified after approval without resubmitting for a new review if Cartpanda has required pre-approval.

Promotional materials must reflect the brand name or logo, have a clear call to action, use readable contrast, and maintain high-quality visual standards.

Sellers and Affiliates must be the legal owners or authorized licenses of all content used in promotions, including but not limited to images, videos, scripts, and descriptions. Cartpanda may request evidence of such rights at any time.

Sellers and Affiliates are fully responsible for the content they use and must not publish or distribute infringing, deceptive, or unapproved materials, whether on or off the Cartpanda platform.

Sellers and Affiliates must comply with all applicable laws, including: (i) FTC Act and Endorsement Guides; (ii) CAN-SPAM Act and anti-spam laws; (ii) TCPA and Do Not Call laws; (iii)Consumer protection and right of publicity laws; and (iv) Any other applicable federal, state, local, or international law, regulation, or rule relating to marketing, advertising, or communications.

2. CONTENT STANDARDS

All Sellers and Affiliates are required to ensure that any promotional content used to advertise Products through Cartpanda complies with the following content standards. Materials may include advertisements, banners, landing pages, email swipes, video scripts, affiliate tools, and other promotional creatives.

PERMITTED CONTENT. Content may include, provided it is truthful, verifiable, and not misleading:

• Documented past performance metrics, such as prior affiliate payouts or sales data, with disclosure of the relevant niche and seller account if the figures refer to a different segment.

• Affiliate promotional tools (e.g., banners, email templates) that comply with this Policy.

• Product pricing (front-end and upsells) to help Affiliates assess commission potential.

• Commission payout estimates such as “Earn up to $XX per sale”, as long as figures match the actual platform setup.

• Scarcity messaging only when based on actual limits (e.g., time-limited offers or inventory caps).

• Testimonials and endorsements that are compliant with the FTC Endorsement Guides and other applicable regulations. Sellers must be able to prove the accuracy of any claim made.

PROHIBITED CONTENT. The following content types are strictly prohibited in any ad, tool, or promotional material related to Cartpanda:

• Use of corporate or third-party logos (including Cartpanda) without written authorization.

• False, misleading, or unverifiable claims (e.g., “#1 product”, “best in the world”, “fastest method”).

• Unsubstantiated testimonials or third-party endorsements (e.g., “Client X says…”) that are not real/verified.

• Use of images, names, voices, or likenesses of celebrities or experts without permission.

• Adult content, including nudity, sexually suggestive imagery or language.

• False or exaggerated earnings claims (e.g., “Make $1,000,000 with no experience”).

• Use of specific metrics such as EPC (Earnings Per Click), conversion or refund rates, or account-level performance data (e.g., “$10,000 in 1 day”).

• False scarcity tactics (e.g., countdown timers when no real urgency exists).

• “As Seen On” statements without documented proof of media placement.

• Blind offers that make broad promises without explaining the underlying product method.

• Videos that prevent viewers from pausing, exiting, or understanding what is being sold.

• Any reference to illegal activities, hate speech, violence, or unsafe behavior.

• Clear and easy to read reject buttons for upsell and down-sell offers.

• Scripts or videos that include fictitious characters, invented life stories, or unrealistic portrayals of effort vs. result.

• Promotions involving gambling, alcohol, hacking, deceptive investments, or medical claims without substantiated evidence.

• Animated banners or distracting visuals irrelevant to the promoted product.

• Any affiliate program benefits, prizes, or commissions not officially supported by Cartpanda.

• Expert endorsements (e.g., from doctors) without documentation of expertise and relevant evaluations.

• Sale pricing comparisons implying discounts from a false or never-applied “original” price.

• Foul or vulgar language, degrading humor, or depictions of abuse toward humans or animals.

SCRIPT & VIDEO SUBMISSIONS. Sellers must submit both the full video and its script for any promotional content upon request by Cartpanda. Cartpanda reserves the right to deny any video that has not been reviewed, or which violates any of the standards described herein.

AFFILIATE BONUS OFFER DISCLAIMER. Any affiliate tools page promoting a bonus offer or contest must include the following disclaimer:

“This bonus offer has been created solely by the applicable Seller and not by Cartpanda. Accordingly, Cartpanda is not responsible for any content or representations in the offer, including but not limited to product information, promotions, incentives, projected results, or any other content provided herein. Furthermore, Cartpanda assumes no responsibility for third-party website links contained in this offer. The presence of such links does not imply endorsement by Cartpanda of those websites or the content, products, or services they offer. By clicking on or accessing any third-party site listed, you acknowledge full responsibility and assume all associated risks.”

EMAIL REQUIREMENTS AND DISCLAIMER. All marketing emails sent by Sellers or Affiliates must: (i) Include Cartpanda’s business address; (ii) Include a functional unsubscribe link; and (iii) Comply with applicable laws, including: a) CAN-SPAM Act (U.S.); b) California Business & Professions Code § 17529; c) Canada’s Anti-Spam Law (CASL); d) GDPR and e Privacy rules for EU users; and e) Others applicable laws. Each email must also include the following legal disclaimer:

“The content of this message has been prepared entirely by the respective Seller and not by Cartpanda. Accordingly, Cartpanda assumes no liability for any content herein, including promotions, incentives, anticipated earnings, or other representations. Cartpanda is likewise not responsible for any links to third-party websites included in this communication. The presence of such links does not imply any endorsement by Cartpanda of the external site or its offerings. By clicking on or accessing any third-party link, you acknowledge full responsibility and assume all related risks.”

PHONE AND TEXT MESSAGE (SMS/MMS) ADVERTISING. Sellers and Affiliates may not use SMS or telemarketing unless expressly authorized by Cartpanda. If authorized, they must:

• Obtain prior express written consent from all recipients (per TCPA);

• Maintain and honor internal “Do Not Call” lists; and

• Comply with U.S. and state telemarketing laws, including: (i) TCPA; (ii) Telemarketing Sales Rule; (iii) State “Do Not Call” lists; and (iv) Consent revocation handling within 24 hours.

ENDORSEMENTS AND TESTIMONIALS. Any form of endorsement, including buyer reviews, expert opinions, influencer marketing, or celebrity testimonials, must:

• Comply with the FTC’s Endorsement Guides (16 CFR Part 255);

• Reflect honest opinions and real experiences;

• Be substantiated, not misleading;

• Be given by actual users if stated as such; and

• Include clear disclosure of material connections (e.g., compensation, incentives, gifts). Examples of required disclosure: (i) “This is a sponsored review.” (ii) “We received this product for free in exchange for our honest opinion.”

USE OF CARTPANDA’S BRAND. Sellers and Affiliates may not:

• Suggest that Cartpanda endorses or certifies their products;

• Use Cartpanda’s name, logo, or trademarks without written consent; and

• Create branding confusion or “pass off” as Cartpanda in any communication.

SYNTHETIC AND AI-GENERATED MEDIA

Any advertising or promotional content involving synthetic media, artificial intelligence (AI), or deepfake technology must adhere to strict compliance standards. This includes, but is not limited to, AI-generated:

• Voices.

• Likenesses or faces.

• Testimonials or endorsements.

• Written or video scripts.

• Simulated personas or avatars based on real individuals.

When any synthetic element simulates or implies human identity, the following are required:

• Clear disclosure: All synthetic or AI-generated content must be clearly marked or disclosed as such if it could be mistaken for real human identity or endorsement.

• Documented consent: If the AI-generated material is based on a real person (e.g., likeness, voice, name), the Seller must obtain and retain express written permission from the individual concerned.

• Review and approval: Cartpanda reserves the right to request submission and prior approval of any content involving AI-generated identity simulation. Non-compliance with this request may result in content removal and penalties.

The unauthorized use of synthetic content, particularly involving the likeness of real individuals without proper disclosure or permission, may result in:

• Immediate takedown of the content.

• Account suspension or termination.

• Retention or forfeiture of funds.

• Legal action for misrepresentation, publicity rights violation, or fraud.

• Full indemnification for direct and indirect damages incurred by Cartpanda, including legal fees and costs related to administrative or judicial proceedings.

The Seller acknowledges that violation of this clause constitutes a material breach of the Agreement, entitling Cartpanda to withhold all payouts, pursue legal remedies, and notify affected platforms or authorities.

3. REPORTING, ENFORCEMENT, AND PENALTIES

Sellers, Affiliates, or third parties may report suspected violations of this Policy via our reporting form: Flag Content or by sending an email to report@cartpanda.com.

Upon review, Cartpanda may, at its sole discretion:

• Remove offending content or Product listings;

• Suspend or terminate the Seller or Affiliate account;

• Withhold current and future payments;

• Notify affected platforms or authorities; and

• Pursue legal action or indemnity recovery.

4. INDEMNIFICATION

Sellers and Affiliates agree to defend, indemnify, and hold harmless Cartpanda and its affiliates for:

• Any claim involving unauthorized endorsements, deepfakes, synthetic media, or IP violations;

• Legal costs, fines, penalties, and third-party claims; and

• Losses incurred due to false advertising, data protection violations, or platform misuse.

5. MISCELLANEOUS

POLICY UPDATES. Cartpanda reserves the right to add, remove, or modify this Policy at any time, at its sole discretion. Continued use of the platform constitutes acceptance of the most current version.

CONTENT AND AD REMOVAL. Cartpanda may reject or remove any advertisement, listing, or promotional content at any time and for any reason, including suspected violations of this Policy, without prior notice.

REFERENCE TO AUP. For additional restrictions regarding content, services, and product listings, please refer to our  Acceptable Use Policy. (AUP).

COMPLAINTS. Sellers and Affiliates must inform Cartpanda within 24 hours of receiving any complaint, legal notice, or inquiry regarding their advertisements or marketing content.